Guest Management & Support Services
With a short-term rental property, you want to make sure that it has everything a guest needs for their stay. At Pivot Solutions, we offer guest management and support services so you can rest assured that everything is taken care of before, during, and after guests have stayed in your rental.
Guest Inquiries and Selection
When marketed properly, your rental property will likely attract multiple guests for the same nights. When those inquiries come in, it’s important to be able to manage them all and select the ideal guests. Our team can handle this process and book guests based on the time of their inquiry, length of stay, and more.
Maintenance and Repairs
It’s important to keep your short-term rental in good condition, and with guests coming and going throughout the month, you’ll need to be efficient with any maintenance and repairs. At Pivot, we can take care of regular upkeep and any repairs that need to be done in order to keep the property in prime condition.
Stocking the Amenities
You want your guests to have a comfortable stay, and that includes offering certain amenities such as coffee, toiletries, and more. We can take care of stocking these amenities between each stay so there’s never a shortage and your guests will have everything they need.
Reviews and Guest Feedback
Our team can also handle your online reviews and any feedback or criticism that guests leave regarding your short-term rental. We can respond to reviews and help resolve any issues that arise following a guest’s stay.
Get Started Today
If you have questions about our guest management and support services, please contact us today. We can provide more information on and insight into our process!